Packers spend 18 of every 60 minutes finding missing items. Fixing how completed picks arrive at packing may add more output than another pack station.
Signs to confirm on the floor
- Picked totes queue for pack
- Pick-rate improvements do not improve ship rate
- Pack overtime grows near cutoff
- Packers spend time correcting upstream errors
Check more than one possible cause
The first explanation may sound right and still be wrong. Use the measurements in the next section to separate these possibilities.
Upstream release floods the station
Order presentation is incomplete or disorganized
Carton/document rules add hidden work
Verification rejects and corrections dominate
Station layout creates reaching/search
Numbers that can change the decision
Choose a fix only after the facts point to it
A practical seven-day starting plan
- 01
Time 50 consecutive pack cycles by element
- 02
Group orders by size, mix, and special requirements
- 03
Age the pack queue at 15-minute intervals
- 04
Tag every upstream defect
- 05
Test one balanced release or station change
Turn what you measured into a small test
The diagnostic compares practical options and shows which limits could change the answer.