Map system messages and confirmations

Warehouse Workflow Lab

Map system messages and confirmations

Published by Voodoo Robotics · workflows.voodoorobotics.com

Person responsible for this worksheetDateVersion

Business transaction

What to do: Anchor technical events to the workflow.

Transaction / task IDEnter the shared warehouse identifier used to follow this task through every message.Example: task_id 8472Business start eventName the warehouse action that starts the task.Example: WMS releases pick task 8472Physical start stateDescribe the real warehouse state immediately before the first message.Example: Empty tote 1001 is at Zone A stagingBusiness complete eventName the warehouse action that finishes the task.Example: Worker confirms final quantityPhysical complete stateDescribe the real warehouse state when the transaction is truly finished.Example: Correct quantity is in tote 1001 at packing lane 2

Sequence

What to do: Map each actor and event.

This section is a list.Use one row for each task, observation, test, person, field, or requirement. Add more rows when needed.

Reliability behavior

What to do: Design distributed-system reality.

Retry ownerName the person responsible for this decision, task, or approval.Example: A. Rivera — Operations ManagerIdempotency keyEnter the unique ID that makes repeated messages safe.Example: confirm-8472-1Duplicate handlingExplain how repeated messages are detected without repeating the warehouse update.Example: Return the original success response and do not deduct inventory againOut-of-order handlingExplain what happens if messages arrive in a different order than the warehouse actions.Example: Hold completion until the matching task exists; alert support after 30 secondsOffline behaviorExplain what workers and devices do while the connection is unavailable.Example: Keep the current tote identified, stop new tasks, and show OFFLINEReconciliation queryName the lookup used to compare physical work with system status after recovery.Example: List open and recently completed tasks by tote and task ID

Monitoring

What to do: Make failure visible.

Latency metricDefine the message delay, including its start, stop, and slow-end statistic.Example: Task sent to display shown; report median and P95 millisecondsFailure alertState the alert, recipient, and delay that makes a failed or stuck message visible.Example: Page integration support after three retries or 60 secondsBacklog metricName the count and age used to show unfinished integration work.Example: Open messages and age of the oldest messageDevice / endpoint healthName the signal that shows each device or connection is available and current.Example: Last heartbeat age, battery level, and software versionSupport ownerName the person responsible for this decision, task, or approval.Example: A. Rivera — Operations Manager